Shipping and Delivery Policy

At Ashera Jewellery, we strive to provide the best possible shopping experience to our customers. To ensure that your purchases are delivered to you safely and in a timely manner, we have put in place the following shipping and delivery policy:

Shipping

We offer free shipping on all orders to Malta. Your order will be shipped within 1 business day from the date of purchase. We use reputable shipping carriers to ensure that your order arrives in good condition.

Delivery

The estimated delivery time for orders within Malta is 3 business days from the date of shipment. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise.

We will provide you with a tracking number once your order has been shipped, so you can track your package until it reaches you. Please ensure that someone is available to receive your package at the designated delivery address.

Order Confirmation

Once you have placed your order, you will receive an order confirmation email. Please ensure that all the information you provide is correct, including your delivery address, as we will not be responsible for any incorrect information provided.

Order Processing

Orders are processed on business days only (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.

Returns

If for any reason you are not satisfied with your purchase, you may return it within 14 days of delivery. Please refer to our returns policy for more information.

Customer Service

If you have any questions or concerns regarding your order, please do not hesitate to contact our customer service team at support@asherajewellery.com by email or by phone & WhatsApp at +356 99 978 987. We are always happy to assist you.

We hope that this policy provides you with the information you need to make your shopping experience with us as smooth and enjoyable as possible. Thank you for choosing Ashera Jewellery.